REFUND & CANCELLATION

Welcome to Authentic Luxe Leather, a brand registered under the name Synergy Now. We strive to provide our customers with high-quality products and services. However, if for any reason you are not satisfied with your purchase, please review our cancellation and refund policy below.

1. CANCELLATION POLICY

You may cancel your order at any time before it has been shipped. If you wish to cancel your order, please contact our customer service team as soon as possible at care@allluxeleather.com

2. REFUND POLICY

We offer a 15 days refund policy for products purchased through our website. If you are not satisfied with your purchase, you may request a refund within 15 days of the delivery date. To request a refund, please contact our customer service team at care@allluxeleather.com

In order to process your refund, we may require you to provide additional information or documentation. Refunds will be issued to the original payment method used for the purchase.

3. EXCEPTIONS TO REFUND POLICY

The following products and services are not eligible for refunds:

• Products that have been used, damaged, or altered by the customer.
• Services that have been fully rendered.
• Products that are not returned in their original packaging.

4. SHIPPING COSTS

Shipping costs are non-refundable. If you receive a refund, the cost of shipping will be deducted from your refund.

5. PROCESSING TIME

Refunds may take up to 10 business days to process, depending on the payment method used for the purchase.

6. CONTACT US

If you have any questions or concerns regarding our cancellation and refund policy, please contact our customer service team at care@allluxeleather.com